Author: Gloria Wong
A Local Government Guide to Reaching CALD Communities
Translated documents solve half the problem — they convert words, not necessarily understanding. For councils trying to reach residents who speak dozens of different first languages, the real fix isn’t more translation. It’s a visual layer that carries meaning on its own, before a single word is read.
Team Alignment: How to Use Visuals to Get Everyone Singing from the Same Song Sheet
Most organisations try to solve team alignment through words — emails, slide decks, strategy documents. The problem? People skim, forget, and walk away with different interpretations. Visuals change that: when your team has literally seen the same picture, they’re far more likely to be thinking the same thoughts.
What Having True Visibility of Your Business Really Means
Most leadership teams have plenty of data — a Scorecard, a V/TO, an Accountability Chart. But data isn’t the same as visibility. Here’s what true visibility of your business actually looks like, and how a Visual Operating System (VOS®) helps EOS-run teams get there
How Sketch Videos Help Local Government Achieve Cut Through
Your council ran a consultation. You sent the emails, set up the portal, and posted the updates. Three weeks later — fourteen responses. Local government communicators are under more pressure than ever to reach more people, build trust, and demonstrate results with tighter budgets. Sketch videos are helping Australian councils cut through. Here’s how.
5 Ways to Help Your Graphic Recorder Capture the Best Results
Planning an event takes countless moving parts—and your graphic recorder is one of them. A little preparation goes a long way in helping them capture ideas clearly and creatively.
How to Use Box Figures to Show Emotions & Actions
Think you can’t draw? Think again. Discover how simple box figures can communicate feelings, actions, and ideas with just a pen and paper.
Visual Storytelling: How A Video Turned Insights Into Action
A newly published journal article shows how an animated video we co-created with University of Newcastle researcher Caroline Gibson helped general practice nurses gain confidence in recognising and responding to signs of dementia. This is a powerful example of research made accessible through visual storytelling.
Why Sketching and DEI Are Such a Natural Fit
When we talk about diversity, equity, and inclusion (DEI), we often focus on representation, policy, or language. But there’s another, often-overlooked dimension: how we communicate ideas.
How Visual Metaphors Boost Team Alignment and Clarity
When it comes to collaboration, teams often use the same words but imagine very different […]